Proactive Monitoring

Rest assured that your network is fully monitored with Dynamic Edge. We remotely monitor the devices of our clients, be it a PC, Mac, server, router or switch, we are able to keep an eye on it and react to any issues quickly – often before you are even aware of the issue! We can now remotely manage mobile devices; smartphones and tablets too.

How do we do this?

Dynamic Edge provides a cloud based proactive client network management solution. We constantly monitor our customer networks and are made aware immediately via dashboard alert, email or SMS if there is a problem. This means immediate action can be taken rather than waiting for hardware/software to fail and adopting the traditional reactive support model. This service involves installing (remotely) a small client agent on each device. This will report back to our central database on pre-defined intervals and alert according to pre-set thresholds. We will also grant our client access to the system (if requested) and issue regular system reports.

Benefits include:

  • 24/7 monitoring of the network
    Rest assured while we keep an eye on your network and all of the devices connected to it.

  • Problems are spotted and fixed before you experience any downtime
    Our monitoring systems allow the detection and resolution of issues before they cause any costly downtime, saving you money and increasing efficiency.

  • No need to invest in any new hardware
    Our monitoring will alert you to issues, avoiding the need to replace hardware unnecessarily. 

  • Dozens of checks carried out every 5 or 15 minutes
    We check for everything from memory usage to virus scanning to ensure your network is in the best of health and frequently monitored.

  • Regular reports to keep track of the network’s status and health
    We can give you access to our shared dashboards and will keep you fully up to date with health checks and performance data.
Contact us for more information
Dynamic Edge Managed Services