We remotely monitor our clients devices, be it PC, Mac, server, router or switch. We can now remotely manage mobile devices; smartphones and tablets too.
How do we do this?
Dynamic Edge provides a cloud based proactive client network management solution. We constantly monitor our customer networks and are made aware immediately via dashboard alert, email or SMS if there is a problem. This means immediate action can be taken rather than waiting for hardware/software to fail and adopting the traditional reactive support model. This service involves installing (remotely) a small client agent on each device. This will report back to our central database on pre-defined intervals and alert according to pre-set thresholds. We will also grant our client access to the system (if requested) and issue regular system reports.
- 24/7 monitoring of the network
- Problems are spotted and fixed before you experience any downtime
- No need to invest in any new hardware
- Dozens of checks carried out every 5 or 15 minutes
- Regular reports to keep track of the network’s status and health