We accept that some businesses will require certain aspects of the IT Infrastructure to remain on the clients premises. In order to support this we have formed a key partnership with BT to offer our clients comprehensive server and desktop support services backed up with a 24x7x365 Service Level Agreement.


BT Server and Desktop Support Service

 

IT Site Manager is a comprehensive PC and server monitoring and management service delivered by BT’s UK-based support team, 24x7.

It combines:


  • remote system monitoring
  • on-site engineer visits
  • all replacement parts


    • Designed to keep your IT systems running reliably, IT Site Manager relieves you of the chore of day-to-day maintenance and end-user support, freeing up time and space for you or your in-house IT team (if you have one) to focus on what you do best.

     

    IT Site manager can cover all your computer equipment, including items not purchased from Dynamic Edge or BT. As IT Site Manager is fully inclusive, you can manage your budget more effectively. See what's covered.

     

    Managing your IT

     

    Whatever the size of your business, we can work with you to make sure that your IT stays one step ahead and supports business growth, even if you don't have in-house IT experts.

     

    For most small businesses, it simply isn't practical to employ a full-time IT specialist to look after their IT infrastructure. That's where the comprehensive IT Site Manager service can make a difference.

     

    Supporting IT Professionals

     

    Even for bigger organisations with in-house technical specialists, covering remote locations and home workers can be a real business challenge.

     

    IT Site Manager is NOT designed to replace your existing IT Manager or department. It offers a simple, affordable extension to your in-house IT team helping you guard against system failure. If you are an IT professional yourself, we'll work with you, delivering support on desktop and server issues for your user community.